Customer Service
What types of payment do you accept?
We accept Visa, Mastercard, American
Express and Discover.
Your credit card will
be charged once your order is checked out.
You can place your order
online or call it in to us.
Sorry, but we cannot
accept C.O.D.’s.
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How
long will it take for my order to reach me?
All personalized orders are shipped
directly from the manufacturer to you. You will receive most items in
7-10 business days. However, if an item is expected to take longer, you
will be notified of the delay. Be assured your order will be shipped as soon
as possible. Normal slowdowns occur around the December holidays, so please
place your orders with adequate lead time.
Additional charges will apply if you
request your order to be shipped via next day or 2nd day delivery.
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What
are your shipping rates?
Our shipping rates are based are the
destination's zip code and weight of the order. If you'd like an exact
shipping quote, please add the items to the cart and the program will calculate
the shipping charges for you instantly.
Shipping charges will be added automatically to your merchandise total upon check-out.
Shipping charges may not always be the actual charges indicated on your package. We incorporate materials and handling into our shipping rates.
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